Release Date: December 8, 2020
A PDF version of this notice can be downloaded here.
This is formal notification that the First Generation Surveillance Gateway Processor (SGP) product is being declared End of Life. Based upon a commercial off the shelf (COTS) hardware platform, the first generation SGP required regular software updates to support changes to the COTS hardware. With the successful introduction and adoption of the second-generation Brigantine SGP, which is based upon Sunhillo’s Brigantine hardware platform, it has been decided to phase out the first generation. The Sunhillo designed Brigantine platform provides a more stable platform for Sunhillo’s SureLine® Software Suite as well as additional capabilities, such as dual redundant power supplies and up to 12 Ethernet ports as standard.
The table below lists the Part IDs being declared End of Life. All Part IDs listed below have a replacement available.
|Surveillance Gateway Processor
|Surveillance Gateway Processor with Tier 2 – Brazil
The following accessories for the first generation SGP will also be made end of life. Given the significantly increased Ethernet port count of the replacement Brigantine SGP, no replacement will be made available for these items.
|Network Adapter, Ethernet, PCIe, 4 Ports
|Ethernet Network Adapter
The following products contained the first generation SGP as a component. The SGP in these products will be replaced by the Brigantine SGP. Users requiring first-generation spares should consider a last time purchase.
|Surveillance Monitoring System (SMS)
|Surveillance Monitoring System with Single-Sensor Tracker Plug-in
and Multi-Track Fuser Plug-in Software License.
|SMS with UHD Displays, Top Level Assembly
|DDS Rack – Standard COTS System (1 Longport)
|DDS Rack – Standard COTS System (2 Longport)
|DDS Rack – Standard COTS System (3 Longport)
|DDS Rack – Standard COTS System (4 Longport)
|DDS Rack – Standard COTS System (5 Longport)
As part of our End of Life process, Sunhillo is providing guidance concerning the following:
- Last Order Date: Orders will be accepted for six (6) months following the release date of this notice
- Last Ship Date: Orders placed before the Last Order Date must be scheduled for shipment no later than six (6) months after the Last Order Date.
- End of Support Date: Sunhillo will provide two (2) years of support from the release date of this notice, after which time Sunhillo will no longer provide any support, nor issue RMAs, for Affected Products. If third-party components, used in the manufacture of Affected Products, are declared End of Life or test rigs become unavailable before the End of Support date stated in this notice, support will continue to be provided on a best efforts basis during the remainder of the declared support period for Affected Products.
The table below provides a summary of the lifecycle dates for the Affected Products.
|End of Life Date
|December 8, 2020
|Last Order Date
|June 7, 2021
|Last Ship Date
|December 7, 2021
|End of Support Date
|December 7, 2022
The following is a list of the First Generation Surveillance Gateway Processor Part IDs cross-referenced to the corresponding replacement Part IDs.
|EoL Part ID
|New Part ID
|Surveillance Gateway Processor (Brigantine),
Dual Power Supplies
|Surveillance Gateway Processor (Brigantine)
Dual Power Supplies – Brazil
Customers requiring spares for existing Surveillance Monitoring Systems (SMS) or Data Distribution Systems (DDS) should work with their local sales representative to identify the appropriate part ID to order.
For more information, or if you have any questions, please visit our website, www.sunhillo.com, or contact your local sales representative.